Requirements Document
Comprehensive requirements for the Analytics & Reporting Service in the KnowledgeTracker Platform.
1. Functional Requirements
1.1 Learner Analytics
- •Individual learner progress tracking across all courses
- •Time spent on learning activities and content
- •Assessment scores and performance trends
- •Skill acquisition and competency mapping
- •Learning path completion rates
1.2 Course Analytics
- •Enrollment and completion rates per course
- •Content engagement metrics (video watch time, resource downloads)
- •Drop-off points and friction analysis
- •Assessment difficulty and pass rates
- •Course ratings and feedback aggregation
1.3 Engagement Metrics
- •Daily/weekly/monthly active users (DAU/WAU/MAU)
- •Session duration and frequency
- •Feature usage statistics (forums, live classes, certificates)
- •User retention and churn analysis
- •Cohort analysis for user groups
1.4 Business Intelligence
- •Revenue analytics by course, instructor, and period
- •User acquisition and conversion funnels
- •Customer lifetime value (CLV) calculations
- •Marketing campaign ROI tracking
- •Subscription growth and churn metrics
1.5 Custom Reports & Dashboards
- •Drag-and-drop dashboard builder
- •Pre-built dashboard templates for common use cases
- •Custom report creation with filters and dimensions
- •Scheduled report delivery via email
- •Export to PDF, Excel, CSV formats
1.6 Real-Time Analytics
- •Live user activity monitoring
- •Real-time enrollment and completion tracking
- •System performance and health metrics
- •Alert triggers for anomalies or thresholds
2. Non-Functional Requirements
2.1 Performance
- •Dashboard load time < 2 seconds for standard reports
- •Real-time data refresh every 30 seconds
- •Support for analyzing 100M+ data points
2.2 Scalability
- •Data warehouse architecture for historical data
- •Columnar storage for fast aggregations
- •Data partitioning by time and organization
2.3 Data Quality
- •Data validation and cleansing pipelines
- •99.9% data accuracy for reported metrics
- •Audit trails for data transformations
2.4 Security & Privacy
- •Role-based access control for reports and dashboards
- •Data anonymization for learner privacy
- •Multi-tenant data isolation
- •GDPR-compliant data retention policies
Requirements Validation
Use this requirements document alongside the Database Design to validate:
- ✓All analytics metrics can be calculated from available data
- ✓Event tracking schema supports required dimensions
- ✓Real-time and historical data pipelines are architecturally sound
- ✓Multi-tenant reporting isolation is properly implemented