Discussion Forum Service

Threaded discussions, Q&A forums, and community engagement platform for collaborative learning

Requirements Document

Comprehensive requirements for the Discussion Forum Service in the KnowledgeTracker Platform.

1. Functional Requirements

1.1 Discussion Threads

  • Create threaded discussions with nested replies
  • Rich text editor with formatting, images, code blocks, and attachments
  • Thread categories and tags for organization
  • Pin important threads and mark as announcements
  • Thread locking and archiving capabilities

1.2 Q&A Features

  • Question posting with marking best answers
  • Upvote/downvote system for answers and questions
  • Accepted answer highlighting
  • Question status tracking (unanswered, answered, resolved)

1.3 Moderation Tools

  • Flag inappropriate content for review
  • Moderator queue for flagged posts
  • Edit, delete, or hide posts by moderators
  • User warnings and temporary bans
  • Spam detection and automatic filtering
  • Moderation logs and audit trails

1.4 User Interactions

  • @mention users in posts and replies
  • Follow threads for notifications
  • Bookmark threads for later reference
  • React to posts with emoji reactions
  • User reputation system based on contributions

1.5 Search & Discovery

  • Full-text search across all discussions
  • Filter by category, tags, author, date range
  • Sort by recent activity, votes, views
  • Related thread suggestions

1.6 Course Integration

  • Course-specific discussion boards
  • Lesson-level discussion threads
  • Instructor participation and highlighting
  • Private vs public forum visibility

2. Non-Functional Requirements

2.1 Performance

  • Thread list load time < 1 second
  • Pagination for threads with 50 posts per page
  • Real-time updates for new posts without page refresh

2.2 Scalability

  • Support for millions of posts and threads
  • Efficient indexing for fast search
  • Caching strategy for popular threads

2.3 Security

  • XSS protection for user-generated content
  • Rate limiting on post creation to prevent spam
  • Role-based permissions for forum access

2.4 Usability

  • Intuitive thread navigation and hierarchy visualization
  • Mobile-responsive design for forum browsing
  • Accessibility compliance (WCAG 2.1 AA)

3. Integration Requirements

3.1 Internal Microservices

  • User Management: User profiles and permissions
  • Course Management: Course-specific forums
  • Notification Service: Mention and reply notifications
  • Gamification: Points for forum contributions

Requirements Validation

Use this requirements document alongside the Database Design to validate:

  • Thread hierarchy and nesting are properly modeled
  • Voting and reputation systems have supporting schema
  • Moderation workflows are database-supported
  • Multi-tenant forum isolation is implemented